Resources

Practical insights for everyday leadership.

Ideas and guidance to help leaders have better conversations, support their people and navigate everyday workplace challenges. From team engagement and performance to wellbeing and follow-through.

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Guide

Performance improvement plans that are clear, fair and followed through

What a PIP is, the Fair Work template, a step-by-step example, and a free PIP template with a check-in log.

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Leadership

Under LPR, the conversations you don't have can become the claims you pay for

Under icare's Loss Prevention and Recovery model, claims costs drive the premium. How everyday conversations and follow-through shape recovery and cost.

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Performance

How to run performance management without creating a psychosocial hazard

Performance management can become a psychosocial hazard. Six practical ways to keep the process fair, safe and properly documented.

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Leadership

The conversations you're already paying for

Your leaders' everyday conversations are one of the best leading indicators you have. How to capture them and turn time you already…

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Psychosocial safety

How to demonstrate psychosocial controls, not just a policy on paper

To demonstrate psychosocial controls, you need evidence they were applied, not just a policy. What regulators look for and what the record…

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Leadership

We promote our best operators and give them nothing

Great operators don't automatically make great supervisors. New supervisor training that works: five things to give frontline leaders from week one.

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Leadership

Why short, frequent conversations lift performance more than the annual review

One conversation a year can't lift performance. Why regular check-ins work better on the frontline, and a simple rhythm to start with.

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Fair process

What counts as a fair process before dismissal in Australia

What a fair process before dismissal looks like in Australia: what the Fair Work Commission considers, the steps to follow, and what to record.

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Leadership

Culture is what your leaders do on an ordinary Tuesday

Workplace culture isn't your values statement. It's what your leaders do on an ordinary Tuesday. Three practical ways to make it real.

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